Sanitary facilities

Ablution Facilities

  • A minimum of 5%, but never less than one, of ablution units should be designated and accessible to people with disabilities.
  • A minimum of 5%, but never less than one, of ablution units should be designated Limited Mobility Ablution Units.
  • Electronic or sensor faucets for automatic use are recommended.
  • Rooms should be provided beside an accessible route and close to the main entrance.
  • Two horizontal grab bars, one in each side of the sink, shall be mounted at height of 700-800mm. The support length should be equal to length of the sink.
  • A bidet shower system, soap and paper dispenser should be mounted near to the sink. All accessories of toilets, including bidet shower, should be mounted at the height of 700-1200mm.
  • The approaching space should be at least 1200mm
  • Floor finishes within ablution spaces should be slip-resistant when wet, and should be anti-fungal and anti-bacterial.
  • Built-in elements within ablution spaces, such as benches or seats, should be located on the same floor level as the circulation routes.
  • Built-in elements should have no sharp edges and incorporate pronounced colour-contrast to differentiate them from the surrounding environment.
  • Ablution faucets may be hand operated or electronically controlled

Changing places

The following standards are advocated by the Changing Places Consortium in the UK, a leading charity campaigning for changing places to be introduced in all public facilities including:

  • Shopping malls
  • Arts venues, such as museums, galleries and theatres
  • Hospitals
  • Transport hubs like train stations, airports and motorway service stations
  • Leisure and sports complexes
  • Sports stadiums and arenas
  • Entertainment venues, restaurants and cinemas
  • Attractions, such as theme parks and zoos

Their standards are in addition to the typical features of an accessible toilet, such as an emergency alarm and grab rails. 

A height adjustable, adult sized changing bench

  • The changing bench should be a minimum length of 1800mm
  • The bench must be height-adjustable
  • The bench can be either free-standing or wall mounted.

A tracking hoist system

  • A track hoist system (either wall or ceiling mounted) is strongly preferred.
  • The hoist should provide access to the toilet, washbasin, changing bench and open space to transfer

Image courtesy of AMP, a directory for Changing Places installers (

Adequate space in the changing area

  • The changing places facility should be 3m x 4m (or the equivalent floor space of 12sqm), with a minimum ceiling height of 2.4m.

A centrally placed toilet with space either side for the carers

  • A toilet should be placed in a peninsular arrangement, at least 1m away from the wall on either side.
  • The toilet should have a seat height of 480mm
  • The toilet can be a standard manual toilet.
  • A close coupled or wash-and-dry toilet could be provided, but is not a requirement.

Image courtesy of Closomat, manufacturer and supplier of accessible bathroom/ toilet equipment (

Screen or curtain

  • A dignity screen/curtain should be provided to allow the disabled person and carer some privacy
  • Wide tear off paper roll to cover the bench

Wide tear off paper roll

  • Should be provided in a dispenser to the adjacent bench

Waste Bin

  • A large waste bin for disposable pads

A non-slip floor

  • Non-slip floor materials to be used

Image courtesy of PAMIS, a member of the Changing Places Consortium (


  • Standard washbasins are acceptable.
  • If possible, a height adjustable model should be provided.
  • The washbasin should have clear knee space below the bowl.
  • If the washbasin is not height adjustable, the basin should be installed 720-740mm from the floor.

Shower/floor drain

  • Showers are not a requirement of Changing Places.
  • A shower/floor drain should be considered for specific relevant type of managed buildings such as leisure centres and transport hubs.

Image courtesy of OpeMed, official sponsor of the Changing Places Campaign (

Disabled stalls


  • Doors should swing outwards from toilet stall.
  • Inward doors allowed if clear floor space of 800mm wide and 1400mm deep
  • Gravity hinges should return door to closed position

Transfer space

  • Minimum of 900mm wide on one side of water closet
  • Clear from obstructions

In-stall washbasin

  • Washbasins should be located on the wall beside the toilet, with its closest edge 275mm from the front edge of the toilet fixture.
  • The depth of the washbasin should be a maximum of 400 mm.
  • The top of the washbasin should be no higher than 825 mm above the floor and provide a minimum of 700 mm clear knee space beneath.

Disabled washroom

  • A clear door width of minimum 900mm is required (850mm in renovations)
  • A Clear maneuvering space of 21000mm diameter must be provided
  • All toilet doors should have a clear width of 900m.

  • Door furniture should have a reflectance contrast with the walls of at least 30 points LRV

  • A collapsible coat hangar should be installed between 1100 – 1200mm from floor. It should not project more than 50mm from wall.

Emergency alarms

  • A waterproof emergency call strip-switch should be provided on the side wall adjacent to the toilet fixture.
  • A second waterproof emergency call strip-switch should be provided on the rear wall adjacent to the toilet fixture.
  • Emergency call strips should activate a bell or other signalling device that is monitored from a location within the facility.

Side Strip Dimensions

  • Width of strip: 1200mm minimum
  • Cap between wall: 150mm minimum
  • Height of strip: 200mm from floor

Rear Strip Dimensions

  • Width of strip: 750mm minimum
  • Height of strip: 200mm from floor

Family washroom

  • At least one family toilet room, in addition to accessible common-use public toilets, should be provided for each gender in all public buildings

Family Room Facilities

  • Accessible family toilet rooms should be located on accessible routes
  • Doors entering family toilet rooms should have power door operators
  • A clear space having a diameter not less than 2100 mm should be provided inside every accessible family toilet room.
  • Accessible family toilet rooms should contain a water closet and accompanying transfer space

Baby Changing Table

  • Where baby change tables are provided, they should be of a fold down type with the change surface a maximum of 850 mm above the floor.
  • No operable mechanisms of the baby change tables should be located higher than 1200mm above the floor.
  • The change table should be designed to carry a maximum load of
  • 1.33 kN (300 lbs).
  • A shelf for a diaper bag should be provided and located to within reach requirements

Grab bars for water closet

  • Two grab bars should be located in each accessible toilet stall.
  • One grab bar should be located behind the toilet
  • The second grab bar should be located on the side wall closest to the toilet fixture.
  • The side grab bars should be of a “cranked” design or a horizontal and vertical grab bar.

Dimensions of side grab bar

  • Length of horizontal grab bar: 300mm minimum
  • Length of vertical grab bar: 300mm minimum
  • Height of grab bar: 800mm from floor
  • Gap between WC – 150mm minimum

Dimensions of rear grab bar

  • Width of grab bar: 600mm minimum
  • Gap between WC – 150mm minimum
  • Height of grab bar: 800mm from floor

Urinal Grab Bars

  • Full length urinals are preferred for all urinals. The bottom lip should be at maximum height of 425mm from floor.
  • Urinals minimum 350mm deep
  • At least one accessible urinal should be provided wherever urinals are located
  • For accessible urinals, a grab bar should be provided on both sides of the urinal mounted vertically with the centreline at 1000mm high. It should be between 380- 450mm from centreline.
  • Where privacy screens are provided between urinals, there should be clearance of 900mm.
  • Clear floor space of 800mm x 1400mm provided.

Wash basin accessories

  • Washbasins and vanity counters should have a knee space beneath
  • Should be a minimum 800 mm wide and 1400 mm deep clear floor space in front of accessible washbasins


  • In general accessories should have operable portions between 900-1200mm above floor.


  • Faucets should be electronically controlled or have a single long lever-style handle that is operable with a clenched fist.
  • Faucets should not self-close
  • Hot water and drain pipes beneath accessible washbasins should be insulated.


  • Top of washbasin: 850mm from floor
  • Centre line of wash basin to closest wall – 450mm minimum
  • Centre line of faucet to edge of wash basin: 500mm maximum
  • Height of dispensers and dryers: maximum 1200mm above floor
  • Mirror height: 1000mm maximum above floor