Reception Queuing Areas

  • The distance between the reception service desk and queuing barrier/rail should be at least 1800mm.
  • Permanent barriers should have a rigid top and bottom rail. The top rail should be strong enough for people to lean on to rest. The bottom rail designed as a tapping rail with the lower edge no more than 150mm above floor level.
  • The base of queuing barrier should not present a trip hazard.
  • Queuing barriers and rails should contrast visually with surrounding surfaces.