Changing Places

The following standards are advocated by the Changing Places Consortium in the UK, a leading charity campaigning for changing places to be introduced in all public facilities including:

  • Shopping malls
  • Arts venues, such as museums, galleries and theatres
  • Hospitals
  • Transport hubs like train stations, airports and motorway service stations
  • Leisure and sports complexes
  • Sports stadiums and arenas
  • Entertainment venues, restaurants and cinemas
  • Attractions, such as theme parks and zoos

Their standards are in addition to the typical features of an accessible toilet, such as an emergency alarm and grab rails. 

A height adjustable, adult sized changing bench

  • The changing bench should be a minimum length of 1800mm
  • The bench must be height-adjustable
  • The bench can be either free-standing or wall mounted.

A tracking hoist system

  • A track hoist system (either wall or ceiling mounted) is strongly preferred.
  • The hoist should provide access to the toilet, washbasin, changing bench and open space to transfer

Image courtesy of AMP, a directory for Changing Places installers (

Adequate space in the changing area

  • The changing places facility should be 3m x 4m (or the equivalent floor space of 12sqm), with a minimum ceiling height of 2.4m.

A centrally placed toilet with space either side for the carers

  • A toilet should be placed in a peninsular arrangement, at least 1m away from the wall on either side.
  • The toilet should have a seat height of 480mm
  • The toilet can be a standard manual toilet.
  • A close coupled or wash-and-dry toilet could be provided, but is not a requirement.

Image courtesy of Closomat, manufacturer and supplier of accessible bathroom/ toilet equipment (

Screen or curtain

  • A dignity screen/curtain should be provided to allow the disabled person and carer some privacy
  • Wide tear off paper roll to cover the bench

Wide tear off paper roll

  • Should be provided in a dispenser to the adjacent bench

Waste Bin

  • A large waste bin for disposable pads

A non-slip floor

  • Non-slip floor materials to be used

Image courtesy of PAMIS, a member of the Changing Places Consortium (


  • Standard washbasins are acceptable.
  • If possible, a height adjustable model should be provided.
  • The washbasin should have clear knee space below the bowl.
  • If the washbasin is not height adjustable, the basin should be installed 720-740mm from the floor.

Shower/floor drain

  • Showers are not a requirement of Changing Places.
  • A shower/floor drain should be considered for specific relevant type of managed buildings such as leisure centres and transport hubs.

Image courtesy of OpeMed, official sponsor of the Changing Places Campaign (